We offer a one-year warranty on all of our bracelets. If your bracelet broke for any reason, please Click Here. Please be prepared to send us your first and last name, shipping address, order number, and/or email. If you have a photo of the damaged bracelet, it will also enable us to provide feedback to our product development team.
Then remove the stainless steel 4ocean charm and recycle your bracelet to ensure it doesn’t end up in the ocean. The RPET cord and glass beads are accepted by most recycling centers. If you’re unsure, call your local center to confirm they accept RPET and glass before you recycle your bracelet.
If your local recycling center can't accept these materials, please let us know and we'll be happy to send a prepaid shipping label to those in the US to send the bracelet back to us to be disposed of responsibly.