Thank you for being a terrific member of the Clean Ocean Club! With your membership, you're making a difference, each month. For our subscriptions, you have complete control over what arrives for you each month. Simply login into your account and follow these steps for any changes needed.
Swap Products in Subscription
You can edit what comes in your subscription between Beaded, Braided, Or a combo of both each month at My Account>Manage Subscription>Products in Your Subscription. From there, click swap product and then choose the size you'll need. You can watch a handy video on how to do this here:
Edit Payment Info
Need to update your credit card info on your shipment? My Account>Manage Subscription>Payment Information>Edit and then enter in your new info. Be certain you click save after entering in your new payment details.
Need to pause?
Need to skip a month? My Account>Manage Subscription>Manage Upcoming Orders and you can choose to skip next month and pick back up with your subscription when you're ready.
If you ever need any assistance at all, don't hesitate to reach out to our award winning customer service team at firstname.lastname@example.org.